World class medical care at 40,000ft
Experts in aeromedical retrieval
Our mission is simple - we’re here to help in a time of need.
Cloud Medical’s team of fully qualified medical professionals provide safe, compassionate and cost-effective aeromedical escort services ensuring every patient returns home safely to their families.
Based in Western Australia, Cloud Medical is a boutique health care agency that specialises in international and domestic Commercial Airline Medical Escort. We partner with a range of insurers and corporates to offer medical repatriation services in the event of injury or illness overseas or interstate.
Our Services
Business Class Medical Escort
Business Class medical escort service provides a premium, "bed-to-bed" repatriation solution for patients who require clinical supervision but do not need a stretcher. By utilising the lie-flat seating available in Business Class cabins, we ensure the patient remains comfortable, stable, and monitored throughout the duration of their flight.
Key features:
Lie-Flat Comfort: We utilise the ergonomic benefits of Business Class cabins, allowing patients to rest in a fully reclined position to prevent fatigue and manage pain during long-haul travel.
One-on-One Clinical Monitoring: A trained and qualified doctor or nurse manages all clinical needs, including vital sign monitoring, oxygen administration (if required), and medication schedules.
Stress-Free Logistics: Our team handles all travel arrangements, including airline medical clearance, priority boarding, and coordination of ground ambulance transfers at both ends.
Private & Professional: The escort remains at the patient's side to provide assistance with meals, hygiene, and mobility, ensuring a dignified and seamless travel experience.
Who can benefit?
Patients recovering from surgeries or cardiac events who are cleared for commercial travel but require monitoring.
Elderly or frail individuals who need assistance with cognitive or physical challenges during transit.
Patients with neurological conditions or limited mobility who require help navigating airports and cabins.
Individuals with respiratory needs requiring portable oxygen concentrators (POCs).
Airline Medical Escort via Stretcher
Stretcher service provides a safe, cost-effective alternative to private air ambulances for medically stable patients who must remain supine (lying flat) throughout their journey. This specialised service is ideal for individuals recovering from major surgery, managing severe injuries, or dealing with chronic illnesses that make traditional seating impossible.
Key features:
Continuous Clinical Care: Every stretcher transfer is accompanied by at least two highly-trained medical professionals (typically a flight nurse and doctor) who provide constant monitoring, medication administration and emergency intervention (if required).
Privacy & Dignity: The stretcher area is screened off with privacy curtains, allowing patients to rest and receive treatment away from other passengers.
Comprehensive Logistics: We provide a "bed-to-bed" service, including ground ambulance transfers, hospital admission coordination, and all necessary airline medical clearances.
Cost-Efficient Transport: This service offers significant savings compared to air ambulance while still ensuring high-level clinical support on major international and domestic carriers.
Who can benefit?
Patients unable to sit upright for takeoff, landing, or extended flight durations.
Stable patients requiring long-distance repatriation but needing regular nursing care or mobility assistance.
Individuals with complex orthopedic injuries, such as broken limbs or spinal conditions requiring strict alignment.
Meet The Team
Dan McOnie
MANAGING DIRECTOR
Dan brings extensive management and leadership experience, with a background in international aviation and insurance. Dan has worked in senior roles for multinational companies based in Australia and the United Arab Emirates and has developed a deep understanding of safety-critical, operationally complex and highly regulated environments.
Dan is responsible for driving Cloud Medical’s strategy, commercial performance and operational excellence - delivering reliable, safe and cost-effective medical repatriation solutions for our customers.
Dr Kane Della Vedova
CHIEF MEDICAL OFFICER
Dr Kane is an experienced aeromedical and emergency medicine physician, currently working as a retrieval doctor with the Royal Flying Doctor Service in Western Australia. He has a background spanning emergency, intensive care, paediatrics, and high‑acuity retrieval, and holds Fellowship with the Australian College of Rural and Remote Medicine with Advanced Specialised Training in Emergency Medicine.
As an ALS2 Instructor and completing his Master of Aeromedical Retrieval, Dr Kane leads Cloud Medical in delivering safe, evidence‑based, and internationally compliant aeromedical services.
Contact Us
For service enquiries, please complete the form or reach out to us via contact@cloud-medical.com.au